Frequently asked questions

VTU (Virtual Top-Up) is the electronic vending of mobile data, airtime and bill payments. VTUking lets you buy these products at a discount and resell them to your own customers, or use them yourself — every purchase is delivered automatically from your wallet.

No. You can start reselling as an individual — there's no paperwork or business registration required. Fund your wallet in the app and start selling.

Yes, VTUking has native apps for both Android and iOS. Download from the Google Play Store or Apple App Store, or scan the QR code on the VTUking homepage.

Yes. Downloading and creating a VTUking account is free. You only pay for the data, airtime or bills you purchase, at reseller-friendly rates.

Fund your wallet by bank transfer or card from inside the app. Bank transfers and card payments both reflect in your balance instantly, so you can start buying right away.

Yes. Your wallet balance and payment details are handled securely, and every transaction is tied to your account so you can track exactly where your money goes.

If a purchase fails to deliver, the amount is automatically returned to your VTUking wallet — you're never charged for a service you didn't receive. Reach out to live chat if a transaction needs a closer look.

The VTUking virtual USD card is a naira-funded dollar card you can create in the app in minutes. Use it to pay for Netflix, Amazon, Google Ads, app stores and any merchant that only accepts USD, without needing a domiciliary account.

No. Your VTUking wallet balance never expires — top up whenever you like and spend it at your own pace.

Resellers can earn up to ₦1,000 in profit per sale depending on the product and volume sold. Earnings scale with how many customers you serve, since delivery is fully automated.

VTUking supports MTN, Airtel, Glo and 9mobile for both data and airtime purchases.

Delivery is automated and instant for data, airtime and most bill payments — your customer's line or account is credited as soon as the purchase is confirmed.

Yes. You can buy and print WAEC scratch cards online through VTUking and resell them alongside your data and airtime products.

You can pay for DSTV, GOTV and Startimes subscriptions, and electricity bills including PHED, IKEDC, EKEDC and AEDC, directly from the VTUking app.

VTUking supports the major electricity distribution companies, including PHED, IKEDC, EKEDC and AEDC, with prepaid tokens generated instantly after payment.

No, TV subscription renewals aren't automatic — you choose when to renew DSTV, GOTV or Startimes from the app, and the subscription is activated immediately after payment.

You can reach VTUking support through live chat in the app, or by emailing [email protected].

Double-check the number before confirming — most VTU purchases deliver instantly and can't be reversed once sent. If you spot a mistake right after purchase, contact live chat immediately so support can review it.

Use the “Forgot password” link on the sign-in screen to reset your password by email or phone verification.