How To Check Gotv Balance
How To Check Gotv Balance
If you are a Gotv subscriber and you would like to know your Gotv account balance, this post will help guide you on how to check Gotv balance. Simply take out some time to go through this article.
Checking your Gotv balance is not as hard as you think, You can check your Gotv balance through SMS or through the Gotv online website. Below are the step-by-step way of how you can check your Gotv balance;
How To Check Gotv Balance Via SMS
To check GoTV balance through SMS, kindly follow the steps below:
Step 1: On your mobile phone SMS “Balance” leave a space followed by your smartcard number (IUC number) to 4688.
Step 2: You will receive a response containing your Gotv balance.
Or
Simply text DD followed by your IUC number to 4688.
How To Check GoTV Balance Online
To check GoTV balance using Gotv online website, kindly follow the steps below:
Step 1: Log on to Gotv website on your mobile phone or computer using the URL: http://eazy.gotvafrica.com
Step 2: Click on the menu icon.
Step 3: From the list of the menu, click on eazy self service.
Step 4: From the eazy self service list, scroll and click on my account.
Step 5: Sign in with your smart card number (IUC number) and phone number. Your account details will be displayed.
For further assistance you can follow the any of the ways listed below on how to speak with a Gotv customer care service representative.
How To Contact Gotv Customer Care Through Phone Call
You can contact Gotv customer care service by dialing GOtv Nigeria Customer Care Number – 0803 904 4688.
This is the fastest means of communicating with Gotv customer care but it comes with a cost. You can dial the Gotv customer care. number (0803 904 4688) from any network and any state in Nigeria. You can see that there is only one phone number you can reach them on. But, the number seems to be linked to different GOtv customer care service representatives across Nigeria which allows them attend to different customers at the same time.
Note: You will be charged at your normal call tariff irrespective of the network you are using to make the call. So You are it is advisable you recharge your phone line with at least 200 – 400 Naira worth of airtime.
How To Contact Gotv Customer Care on social media
You can speak with Gotv customer care on social media via there facebook and twitter handle listed below:
Facebook: You can follow Gotv Nigeria on facebook via there facebook account GotvNg.
Twitter: You can follow Gotv Nigeria on twitter via there twitter handle GotvNg.
After following the handles listed below you can communicate with their Online Social Platform Representatives by commenting on one of their latest post or by sending them a direct message.
Tip: we can only score them 45% response rate. Instead of using twitter, go for the Facebook page and get your problem solved as soon as possible.
How To Contact Gotv Customer Care Via Email:
GOtv Nigeria Email Address:
You can speak with Gotv customer care by sending a mail of your complaints, suggestions or enquiries to their Email address [email protected] and expect a response.
Note: This means is recommended if your case doesn’t require urgent attention.
How To Contact Gotv Customer Care By Going In Person (To GOTV Office):
You can speak with Gotv customer care by going to the closest MultiChoice Nigeria Office around you and Meet with the customer care service attendant one-on-one to get your problem solved.
Gotv HEAD OFFICE Address:
Plot 1381 Tiamiyu Savage Street, Victoria Island, Lagos State.
In case can’t locate any Gotv office you can search on Google Map.
Tip: Go there as early as possible so as to get attended to as fast as possible without any delay.
How To Contact Gotv Customer Care Using The MyGotv App
With the newly myGOtv Application, you can get your problems fixed at once, check your balance, remaining days of validity, latest offers, programs and other amazing stuffs. You can download this application on Google or Apple Playstore.
Feel free to drop your comments and questions below in the comment section!!!
